Your own NDIS specialist plan manager
As your NDIS "facilitator", Braveheart provides straightforward, trouble-free, personalised and expert support to make your NDIS experience easier. Our boutique team of finance professionals specialises in untangling the complexities of NDIS funding, ensuring you receive the most from your plan.
We manage your budget, deal with your providers, pay your invoices on your behalf and ensure you're always charged the correct amount. With Braveheart, you gain a partner focused on your financial well-being, so you can focus on what matters most to you.
Leonardo Rodino
I’m Leonardo Rodino, founder-manager of Braveheart Plan Managers. A CPA-qualified accountant and finance professional with over 25 years of experience in accounting and business management. Braveheart Plan Managers, is a boutique NDIS-registered plan management service based on the Gold Coast, supporting clients from all across Australia. I provide efficient, proactive, and personalised service, ensuring fast processing times and expert financial guidance to you. We help you as participant navigate your plan with confidence, comply with the NDIS rules, provide you with accurate advice, and an easy sign up process.
Why us?
Personal
You can always call your own plan manager directly for any question you may have, and you will not have to speak to anyone in a call centre.
Easy Registration
Whether you’re looking to sign up to plan management or you need a new plan manager, we at Braveheart help make the process of easy and straightforward for you.
Stay in Control
You can view, approve and decline your invoices online on our own app. We offer an easy-to-use client portal and mobile app with 24/7 access to your NDIS plan budget, claims history and spending reports.
Fast Payments
Your approved invoices submitted the same day and paid within two days.
No Cost to You
All our services are free for you, as covered by your NDIS plan.
About
Us
Who We Are
Welcome to Braveheart Plan Managers, We are a small boutique NDIS registered plan manager team and we look after clients all over Australia. We are your dedicated partners for navigating the NDIS system. As experienced CPA accountants, we combine professional expertise with a heartfelt commitment. We intimately understand the challenges and complexities of the NDIS, not only as professional accountants, but also as individuals with loved ones in the NDIS. This personal connection brings a unique depth of understanding to the heart of our work. We are here to handle the complex administration of your NDIS plan, so empowering you to lead a more independent, compassionate, and self-directed life. In our work, your needs take centre stage to allow you to reach your full potential through greater choice and control. At Braveheart Plan Managers, we are your allies in opening a path towards a future filled with possibilities. Trust us to focus on the details, so you can focus on living a life that aligns with your aspirations. ​
What We Do
At Braveheart Plan Managers, we put our Members above all else. Wherever you are in Australia, we work to give your confidence in navigating the NDIS system, and we empower you with the knowledge needed to get the most out of your NDIS Plan. As a registered NDIS plan manager, we stand as your proactive support partner, providing you with essential information and advice. Our primary goal is to alleviate the burden of NDIS administration for you, allowing you to focus more on the things that matter most.
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Here's how we make it happen:
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1. Plan Management Expertise: We take care of NDIS admin and handle invoice payments on your behalf, freeing up your time.
2. Seamless Transitions from other Management Options: Whether you're considering a shift to plan management or seeking a new plan manager, we are here to make it easy for you.
3. Effortless Sign-Up Process: Our online form streamlines your sign-up process, ensuring you're set up to start claiming benefits as soon as possible.
4. Support at Every Step: We guide you through the entire process, offering support in managing your budget, liaising with providers, communicating with the NDIA, and handling invoicing.
5. Free Services: The best part? Our services come at no cost to you. Being NDIS-registered providers, our fees are covered by the NDIS.
6. Access to a Diverse Range of Providers: By choosing us for your funding plan management, you gain access to an extensive network of both NDIS-registered and unregistered providers.
7. Financial Care: Once your providers are selected, relax while we take charge of your finances, ensuring accurate payments for every support and service you receive.
8. Independent Guidance and Support: Count on us for independent guidance and support tailored to your specific needs to understand and navigate the NDIS.
9. Accurate and Compliant Financial Reporting: We provide real-time access to your plan using our own phone app, ensuring accurate and compliant financial reporting throughout the lifetime of your NDIS plan.
Braveheart Plan Managers is your ally in navigating the NDIS journey with ease and confidence.
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Join us, and let's make the most of your NDIS Plan together.
Our Values
At Braveheart Plan Managers, our foundation is built on a set of values that guide every aspect of our work. These values reflect who we are, what we stand for, and how we aim to make a positive impact in the lives of those we serve.
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Resilience:
Empowering Rise and Thrive: We understand that the journey you're on is challenging. Our commitment is to empower you to rise above adversity and not only survive but thrive. We break down barriers to ensure your long-term success.
Growth:
Envisioning a Brighter Future: We believe in the potential for a brighter future, especially for those facing adversity. Through hard work, focus, and a commitment to service, anything is possible. We are dedicated to your personal and collective growth.
Unity:
Learning, Sharing, Celebrating: Unity is our strength. We foster a culture where we learn from each other, freely share information, take ownership of our mistakes, and celebrate each other's successes. Together, we build a community that thrives on mutual support.
Diversity:
Strength in Differences: We embrace diversity in all its forms – backgrounds, cultures, and thinking styles. We are passionate about working with people from various walks of life because we believe there is strength in diversity. Our collective differences make us stronger.
Individuality:
Unique Talents, Endless Growth: Each member of our team is here because of their unique talents, experiences, and a burning desire to make a meaningful impact. We continually raise the bar, embracing individuality and never ceasing to grow.
Compassion:
Appreciating Stories, Taking Focused Action: Compassion is at the core of our approach. We take the time to appreciate and understand the stories of others, and we take focused action to improve lives. It's not just what we do; it's who we are.
These values are not just words on a page; they are the driving force behind everything we do. We are dedicated to embodying these principles in every interaction, every decision, and every effort to make a positive impact on your journey and the community we serve.
FAQ
How do I get started with NDIS Plan Management?
Getting started with NDIS Plan Management is simple and offers a lot of flexibility tailored to your needs. There are three primary options for managing your NDIS funding:
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1. Agency Managed (NDIA): The NDIA can manage your funding directly.
2. Self-Managed: You take control and manage your own funding yourself.
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3. Plan Management Services: You can choose a Plan Manager and you can request additional funding specifically for this service, so it does not cost you anything. Further, plan management allows for more options in your NDIS plan to access both registered and unregistered service providers.
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If you believe plan management is the right choice for you, you can simply fill in our Sign Up form today. If your NDIS plan doesn't already include funding for plan management, please inform NDIS staff that you'd like a plan manager to support you. They will guide you through the process, ensuring you have the necessary support tailored to your needs.
Can I switch to Plan Management if I'm currently managing my NDIS funds through another method?
Certainly! If you're currently using another management option and wish to switch to Plan Management, you have the flexibility to make this change either during your annual plan review or by simply requesting an unscheduled review anytime. This allows you to align your NDIS funding management with your specific preferences and needs. Whether you’re looking to change to plan management or in need of a new plan manager who offers more, we can help. If you believe plan management is the right choice for you, you can simply fill in our Sign up form today.
What if I need help to understand my NDIS budget or how my funds are being used?
If you have Questions about your NDIS budget, the allocation of your funds, or any financial concerns, simply reach out to us. We are here to assist you at every stage. We will provide clear explanations to ensure you maintain a clear understanding of your funding at all times.
How does the invoicing process work with Plan Management?
After you've received a service, your provider will send the invoice according to your preference, either directly to you or to us. If it comes to you, simply forward it our way. We'll then verify the details, ensuring alignment with your NDIS plan, and process the payment on your behalf. To maintain timely payments, we process all invoices within 24 hours.
Additionally, you will receive monthly reports from us showing details of how your are using your funds, the remaining funding, and any warnings if your forecast indicates potential overspending. This transparent reporting keeps you informed about your NDIS budget and expenditures.
Is it possible for me to select my own service providers if you are managing my plan?
Absolutely! One of the most important advantages of Plan Management is the flexibility it provides. You have the freedom to choose any service provider, whether they are NDIS-registered or not. Our responsibility is to take care of the financial aspects, ensuring your chosen providers receive timely payments from your NDIS funds.
What are "NDIS supports"?
The NDIS provides a wide range of supports designed to assist individuals with disabilities to live independently and participate in the community. Here’s a summary of some key categories of NDIS supports from October 2024:
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Accommodation or Tenancy Assistance: Helps participants find, apply for, and maintain appropriate housing. It includes support for medium-term accommodation when long-term options are not yet available.
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Assistance Animals: Provides funding for eligible assistance animals, including costs related to training, veterinary services, grooming, and accreditation.
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Life Stage Transitions: Short-term support to help participants manage significant life changes, such as moving homes, transitioning between educational or employment settings, or post-hospital care.
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Employment and Education Assistance: Supports participants in preparing for, finding, or maintaining employment and accessing higher education, including training and capacity building.
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Daily Living in Group Settings: Offers assistance with daily tasks for participants in shared living arrangements, including short-term accommodation and respite care.
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Transport Assistance: Provides support for participants who are unable to use public transport independently, covering travel for education, community activities, and personal needs.
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Assistive Equipment for Recreation: Funds the provision and maintenance of equipment that enables participation in sports and recreational activities.
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Assistive Products for Household Tasks: Supports participants with products that help in performing domestic tasks such as cleaning, cooking, and laundry.
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Personal Care and Safety Equipment: Provides assistive products for personal care, including modified clothing, hygiene products, and household modifications to enhance accessibility and safety.
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Community Nursing Care: Supports participants requiring disability-related nursing care, including medication management and wound care.
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Communication Equipment: Offers products and services that assist participants in receiving, sending, and processing communication, including devices that support various forms of language and message delivery.
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Therapeutic Supports: Provides evidence-based therapies designed to improve functional capacity in areas such as communication, mobility, and social interaction.
These supports are tailored to the specific needs of each participant and are aimed at helping them achieve greater independence and participation in their community. For more detailed information on specific supports, visit the NDIS website or contact us.
What are not "NDIS supports"?
The NDIS (National Disability Insurance Scheme) provides funding for supports related to disability. However, from October 2024 there are several items and services that cannot be funded under NDIS, categorised broadly into the following areas:
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Day-to-Day Living Costs: Rent, mortgages, utility bills (water, gas, electricity), council rates. Standard household items like fridges, washing machines, and unmodified kitchen utensils. Home maintenance and improvements, such as fencing, pools, and standard renovations.
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Finance & Payment-Related: Personal insurance (e.g., health, life, home insurance). Superannuation contributions, loan repayments, and fines. Tuition fees and legal costs.
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Food & Groceries: Regular groceries and fast food services (except for some specialised meal preparation costs).
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Lifestyle-Related: Recreational activities and equipment (e.g., gym memberships, tickets to events, and musical instruments). Smoking and gambling products, smartphones, internet plans, and standard electronic devices.
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Clothing & Beauty Services: Non-modified clothing, jewelry, cosmetics, and hair treatments. Body art, such as tattoos and piercings.
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Travel & Transport: Holiday-related costs, personal vehicle expenses, and airfares. Public transport fares and vehicle registration.
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Pet-Related: Costs for pets (excluding NDIS-funded assistance animals).
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Health, Wellness & Coaching: Alternative therapies like reiki, crystal healing, and aromatherapy. General health care, including hospital services, prescription medication, and post-surgical rehabilitation.
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Childcare & Education: Standard school fees, uniforms, textbooks, and vocational education costs. Childcare fees, including after-school care and school camps.
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Employment & Housing: Standard workplace adjustments and equipment for jobs. Rental bonds, mortgage assistance, and homelessness support.
The NDIS is not designed to cover costs that are part of everyday living or general health services unrelated to a participant's disability. For more detailed information on specific supports, visit the NDIS website or contact us,